Privacy Policy
Last updated: . This Privacy Policy explains how Herbalradiantin, operating at herbalradiantin.world, collects, uses, stores, and protects personal data when you purchase or use our personalized habit plans, coaching sessions, and related digital materials.
1. Data Controller
The data controller responsible for your personal data is Herbalradiantin, located at Pieter Braaijweg 203, 1114 AJ Amsterdam, Netherlands. For privacy-related inquiries you may contact us by phone at +31881701500 or via the contact details published on reach-us.html. Our designated contact for data protection matters is reachable at the same address.
2. Scope of This Policy
This policy applies to all interactions with our habit planning products, including the Starter Rhythm Plan, Focus Stack Blueprint, and Full Life Cadence packages, as well as website browsing, contact forms, appointment scheduling, payment processing, and customer support. It does not apply to third-party websites linked from our pages unless explicitly stated.
3. Categories of Personal Data We Collect
Depending on your relationship with herbalradiantin, we may process the following categories of data:
- Identity and contact data: name, email address, telephone number, postal address, and preferred language.
- Account and transaction data: plan tier selected, purchase history, invoices, payment status, and correspondence related to your habit plan.
- Coaching and habit profile data: goals, daily schedules, self-reported progress, session notes, worksheets, and feedback you voluntarily share during coaching.
- Technical data: IP address, browser type, device identifiers, pages visited, referral source, cookie identifiers, and approximate location derived from IP for security and analytics.
- Communication data: messages submitted through our contact form, email threads, call records where permitted by law, and consent records.
4. Legal Bases for Processing (GDPR)
We process personal data only where a legal basis under the General Data Protection Regulation applies:
- Performance of a contract: to deliver purchased habit plans, provide coaching, send plan documents, and manage your account.
- Consent: for optional marketing communications, non-essential cookies, and processing of special categories of data only when you explicitly consent.
- Legitimate interests: to improve our services, prevent fraud, secure our systems, and analyze aggregated usage, balanced against your rights.
- Legal obligation: to comply with tax, accounting, and regulatory requirements in the Netherlands and European Union.
5. Purposes of Processing
We use your data to design and deliver personalized habit plans, schedule sessions, respond to inquiries, process payments, send service-related notifications, maintain records for quality assurance, enforce our Terms of Use, and comply with applicable law. We do not use your coaching content for unrelated automated profiling or sale to third parties.
6. Data Retention
We retain personal data only as long as necessary for the purposes described. Coaching notes and habit profiles are typically kept for three years after your last active plan unless a longer period is required for legal claims or you request earlier deletion where permissible. Financial records are retained for seven years under Dutch accounting rules. Marketing consent records are kept until withdrawal plus a short audit period.
7. Sharing and Recipients
We may share data with trusted processors who assist us under written agreements, including hosting providers, email delivery services, payment processors, and calendar tools. These processors may only use data on our instructions and must implement appropriate security measures. We do not sell personal data. We may disclose data when required by court order, regulatory authority, or to protect the rights and safety of Herbalradiantin, our clients, or the public.
8. International Transfers
Where processors are located outside the European Economic Area, we ensure appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or adequacy decisions. You may request information about specific transfer mechanisms by contacting us.
9. Security Measures
We implement technical and organizational measures including access controls, encryption in transit via HTTPS, staff training, and periodic review of vendors. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and protect your devices.
10. Your Rights
Under the GDPR you have the right to access, rectify, erase, restrict processing, object to processing based on legitimate interests, and receive portable copies of data you provided. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing. You may lodge a complaint with the Autoriteit Persoonsgegevens in the Netherlands. To exercise rights, contact us through reach-us.html with sufficient identity verification.
11. Children
Our habit plans are intended for adults. We do not knowingly collect data from individuals under sixteen without parental authorization. If you believe a minor has submitted data, contact us for prompt deletion.
12. Automated Decision-Making
We do not make decisions producing legal or similarly significant effects based solely on automated processing. Any analytics we use support human coaches in tailoring your plan.
13. Changes to This Policy
We may update this Privacy Policy to reflect product changes or legal developments. Material changes will be posted on herbalradiantin.world with an updated date. Continued use after notice constitutes acknowledgment where permitted by law.
14. Contact
Herbalradiantin, Pieter Braaijweg 203, 1114 AJ Amsterdam, Netherlands. Phone: +31881701500. Email as listed on reach-us.html: admin@herbalradiantin.world.